How long does shipping take?
All orders are processed and dispatched within 3 business day from the date of your order confirmation email.
Orders usually take between 10 to 18 days to be delivered.
What are the shipping costs?
Where can I track my package?
You can track your package at this link:
Where do you ship?
We have factories located all over the world which allow us to guarantee Express Shipping to all over the world.
-North America (United States and Canada)
We still can ship to other countries.
What are the payment methods? Who are your payment partners? Are they secure?
You can pay by bank card (VISA, MasterCard, American Express etc...) and Pay in 4.
We are proud to be a Verified Partner of Afterpay, Stripe, and Sezzle which allow our transactions to be 100% secure and allow us to apply to a real 100% Money Back Guarantee. Your money is safely handled by our payment partners and guarantee a 100% Money-Back Guarantee for you.
I have inquiries and want to get in touch
I would like to get some recommendations to choose the size
For Custom Kits:
1 or 2 people, choose at least 30x40cm / 12x16in
3 to 5 people, choose at least 40x50cm / 16x20in
+5 people, choose at least 60x80cm / 24x32in
** The larger the canvas size, the better the image detail will be.
Warning: If you do not choose the correct size for your photo, Our experts will have to do a slight resizing to ensure a better rendering. Please verify the aspect ratio of your photo fits well the Canvas Size before placing an order. If the Canvas and the photo are not the same ratios, your custom canvas can be cropped. Also, be careful by choosing your color variant. Sometimes there's no need to choose more than 24 colors. The 24 colors variant is enough when the photo is in black and white or with few color details and shades.